A standard operating procedure (SOP) is a document that provides clear-cut directions and instructions as to how teams and members within an organization must go about completing certain processes
Having an SOP ensures that processes are being done in a standardized manner making it easier for your staff to do more with fewer risks. It also facilitates a better transfer of knowledge which ensures business continuity
If your long-term goals include expanding your business to branch offices, ready-made SOPs make your proven work processes portable. New employees at new locations can uphold your reputation by using the SOPs to replicate the products and services provided at your original place of business.
MARCKS professionals go beyond traditional attitudes to SOP development by taking a holistic, hands-on approach to discovering and documenting your Standard Operating Procedures.
our team is able to capture and formalize tacit knowledge so that it is documented and transferable as your organization evolves including end-to-end level mapping of processes and formatting SOP as per your organization structure